European and worldwide shopping rates are shown in the checkout when ordering.
Orders are dispatched the same working day if placed before 3pm. If not, they will be dispatched within one working day.
Most orders arrive within 5-14 days overseas. If you have not received your order in this time, don't worry as delays do occasionally occur. We ask you to wait 20 working days for overseas deliveries before you contact us to let us know you have not received your order.
As part of the shipping process an email is sent to you, with your tracking number, when your goods are dispatched from our shop. This email will give you a guide to when your goods will be delivered.
It is your responsibility as the customer to ensure that someone is available at delivery address you provide when your order is delivered. If your order is returned to us by the carrier because they couldn't deliver the goods or because you didn't arrange to collect your order from their offices you will be required to pay an additional postage charge before we re-supply your goods.
(Very large orders of 6 items or more, may incur an additional shipping fee. Shipping large items of luggage outside mainland UK will incur an extra fee. Please contact us for a shipping price).